DID

The DID term is a shorthand for Direct Inward Dialling and defines the external phone number for a user (the phone number that must be dialled so the Accolades phone rings).

The phone numbers (DIDs) are unique at a server level (there can not be two entities sharing the same DID).

The DID module allows viewing the phone numbers defined for all entities inside the Accolades server.

The DID module can be accessed from the main menu.