IVR step: CLID check

The step will check the caller ID of the inbound call against a number list defined on the account (using the Number list tab from the account info page).

If the phone number is found inside the list then the call will move forward to the "Tracked" step, otherwise the call will continue to the "Ok" step.

Step options

Edit

The option allows the administrator to edit the parameters for this step.

Folders

The folder management is made using the "Folders" option. A description for this set of options has been made inside the "Common options" section of this chapter.