Asministrators overview

Administrators module is used to configure settings for users that can log in to the server.

"Administrator" notation is used throughout the entire application, as a generic term for all users of Accolades: regular users, call center agents, supervisors for waiting queues etc.

Administrators module, accesible from the application menu is available only if Accolades has been installed on your own server. If the application is used from the cloud, using the servers provided by VoIPIT, then the module is unavailable due to data security policy. The administrators management procedures for VoIPIT servers are only performed by VoIPIT personnel.

The module can be accessed from the main menu and has the following tasks available:

• add a new administrator;
• search for administrators;
• view the last performed search;
• access the last viewed administrator.