IVR step: Back X steps

The step returns the current call back inside the IVR algorithm with a certain number of steps.

Properties

The step contains the following properties:

No. of steps

the number of steps that the call will be send back.

Step options

Edit

The option allows the administrator to edit the parameters for this step.

Folders

The folder management is made using the "Folders" option. A description for this set of options has been made inside the "Common options" section of this chapter.