IVR step: Mathematical operation
The step computes a mathematical operation, using any of the variables defined inside the configuration step of the IVR. The result of the operation will be stored inside a variable.
Properties
The step contains the following properties:
- Variable name
- the name of the variable used to store the result;
- Operation
- the operation that will be performed (previously declared variables can be used: $totalCalls + 1).
Step options
Edit
The option allows the administrator to edit the parameters for this step.
Folders
The folder management is made using the "Folders" option. A description for this set of options has been made inside the "Common options" section of this chapter.
Continue
After the step has been finished, the call will move further into the IVR structure, by accessing the step defines in the "Ok" option.