Accounts overview

In Accolades an account is an independent entity that contains one or more phones, waiting queues, virtual faxes etc. The account has its own call details record, a limited cloud storage space, its own call center module (if it is enabled) and other specific elements to this entity.

For a better understanding of this concept, an account is the equivalent to a company that has one or more phones.

The Accounts module can be accessed from the main menu and it has the following options:

• add a new account;
• search the accounts;
• view the last search results;
• view the last accessed account.