About Accolades

Accolades is a web based app developed by VoIPIT that, along with the Asterisk software can manage a fully operational phone system. Accolades can provide a variety of services:

• voice mail;
• call forwarding;
• waiting queues;
• after call survey;
• interactive voice response;
• time conditions;
• virtual fax;
• secretary services (BLF, call pickup);
• call center (with a real time interface);
• SMS services;
• call recording;
• reports;
• call center dashboard;
• CRM;
• external CRM integration (with API).