Account telephony
The Telephony allows for viewing and editing account properties related to the telephony system, inside the Accolades system.
View
The interface for viewing the account telephony properties is shown inside the image below.
The page is divided into 3 sections:
- Status;
- SIP Buddy;
- Outgoing calls.
The Status section defines the account status: active, trial period, suspended, inactive, test.
The SIP Buddy section contains phone system specific properties:
- Account code
- the account code number for the new account;
- Public caller ID
- the phone number for outgoing calls, if an entity inside the account does not have a dedicated caller ID;
- Host
- the name of the server running the account;
- Port
- the port for sip transaction;
- Registered account
- defines if the account should auto register on the server;
- From user
- value used by the Asterisk software;
- Username
- value used by the Asterisk software;
- Default user
- value used by the Asterisk software;
- Busy line monitoring
- allows some phone devices inside the account to notify other users about their status: available or in call.
The Outgoing calls section defines the outbound permissions for the account.
- Emergency
- allows the users inside the account to call emergency numbers (always allowed);
- Override Emergency CLID
- allows the server to user a dedicated caller ID for outbound calls to emergency numbers, to allow a dedicated line for call back;
- Emergency CLID
- the caller ID used for the above option;
- VoIPIT
- defines if outbound calls to VoIPIT destinations are allowed;
- National
- defines if outbound calls to national destinations are allowed;
- International partially
- defines if outbound calls to some international destinations are allowed;
- Templates for international
- If the calls to some international destinations are allowed then the destination validation is based on this option (for example, the template 32,33,34 allows outbound international calls to countries having those codes: Nederland, Belgium, and France;
- International
- defines if outbound calls to international destinations are allowed;
- Phone number format
- defines the phone number format for passing phone numbers to the carrier (for VoIPIT servers, this option should be VoIPIT);
- Force CLID on redirect
- Defines the phone number shown at the destinations, when a call is redirected (no means that the destination will receive the CLID of the original caller, yes will display to the destination the CLID of the device performing the redirect).
Edit
The edit interface for the telephony settings can be accessed using the Edit button available inside the page mentu.
Asterisk modules restart section defines if the asterisk modules using these settings should be restarted immediately (but ongoing calls can be affected) or just marked for restart at a later date. If postponed then the modules can be later restarted by an administrator using the Asterisk commands option from the Server menu.